play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 5480088487
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. If you still don't receive the OTP after clicking 'send', wait for the designated time to pass. If the OTP doesn't arrive, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send the required KYC details to the customer support team via email to complete the account transfer process. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems. This should allow you to access the updated app smoothly.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals can only be made from earnings obtained through gaming, not from bonus amounts. The bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI, and bank details for verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking between 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If so, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
We take pride in offering a seamless and user-friendly platform that is accessible across both desktop and mobile devices. Our cutting-edge security measures ensure that your personal information and transactions are kept safe, allowing you to focus on your gaming experience without worrying about a thing. With a wide range of payment options, including credit and debit cards, electronic wallets, and cryptocurrencies, depositing and withdrawing funds is a breeze. Whether you're a casual gamer or a serious enthusiast, our platform is designed to provide a convenient and secure experience that meets your needs.
Our customer support team is available 24 hours a day, 7 days a week, providing assistance through live chat, email, and phone. We're ready to help you with any questions or issues you may encounter, ensuring a seamless and efficient resolution.